Who we are

Our website address is: https://thesinglemumssurvivalguide.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms and email lists

When someone visits https://thesinglemumssurvivalguide.com and opts-in to be on our email lists, they will see the link to our Privacy Policy and the legal basis for us holding your email address as data will be “Consent”.

When purchasing a product from this site, your name and payment details will be processed through a secure payment portal which is protected and GDPR compliant. We will also ask you to give your name and email address at the point of purchase, which is required in order to make your downloadable purchase accessible to you. You may also be given an option to opt in to our free emails, sent out through Mailchimp (see next paragraph).

Online data is stored via Mailchimp – which is fully compliant with GDPR and keeps the data accessible to users to edit or unsubscribe – and has stringent data security in place. Data is never shared with other parties and is strictly for our own use to enhance the service we offer to our clients.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google or data collected by third parties via our website to make any attempt to find out the identities of those visiting our website , and we only use that data to make sure the emails we send you on an ongoing basis, remain relevant.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.